At ÜLRIC, trust is not just a checkbox — it’s the foundation of every experience we create. Whether you’re booking a service, sipping sparkling matcha, or scrolling our site, we respect your privacy and protect your data with care and transparency.

This Privacy Policy outlines how we collect, use, share, and protect your information — in full compliance with Canadian privacy law and Quebec’s updated privacy framework.

 

Table of Contents

1. What information we collect

2. How we use your information

3. When and why we share your information

4. What third-party services we use

5. Cookies & similar technologies

6. How long we retain your data

7. How we protect your information

8. Children’s privacy

9. Your rights under Canadian and Quebec law

10. Browser “Do Not Track” (DNT) signals

11. Updates to this policy

12. How to contact us

13. How to request data access, changes, or deletion

 

1. What Information We Collect

We collect personal information when you interact with us — online or in person. This includes:

a. Information You Provide Voluntarily:

• Full name

• Email address

• Phone number

• Billing/shipping address

• Payment method (handled by third-party processors only)

• Service preferences, health notes (e.g., allergies), and booking history

• Account credentials, if you create one

• Feedback, testimonials, or survey responses

b. Automatically Collected Information:

• IP address and browser type

• Device data (OS, screen size, type)

• Language preferences

• Referral links, site navigation behavior, usage timestamps

• Location (based on IP or GPS if enabled on your device)

• Cookies and similar technologies (see section 5)

We never collect more than we need — and always with a legitimate reason.

 

2. How We Use Your Information

We use your data to:

• Create and manage your account

• Confirm, modify, or cancel your bookings

• Process payments (via PCI-compliant providers)

• Remember your preferences for future visits

• Respond to questions or feedback

• Send booking reminders, service updates, and product suggestions

• Deliver optional marketing emails (only if you opt in)

• Monitor website usage to improve performance

• Prevent fraud or misuse of our services

• Fulfill legal obligations under Canadian law

If you opt into marketing, we may also show you personalized offers, promotions, or product news. You can opt out at any time.

 

3. When and Why We Share Your Information

We do not sell your data.
We only share it with trusted third parties to help deliver services or comply with legal requirements:

• With booking platforms (e.g., WIX)

• With payment processors (e.g., WIX and Bank institutions)

• With email or CRM platforms (e.g., Google, Meta)

• With government authorities, when legally required

• With legal counsel or insurers, if a dispute arises

• With event or giveaway partners (only if you opt in)

All providers we work with are contractually obligated to respect your data and comply with Canadian privacy standards.

 

4. What Third-Party Services We Use

To deliver our services seamlessly, we may share limited personal information with WIX, Google, Meta Ads and others.

We always minimize the data shared — just enough for the tool to function securely.

 

5. Cookies & Similar Technologies

Our website uses cookies and related tech to:

• Remember your session

• Analyze site performance

• Offer personalized content or promotions

• Power embedded tools like booking, payment, and live chat

You can manage or disable cookies via your browser. Blocking cookies may impact how our site functions for you.

 

6. How Long We Keep Your Data

We retain your information:

• As long as your account is active

• As long as needed for business, legal, or operational reasons

• Until you ask us to delete it (unless restricted by law)

Backups may take longer to fully delete. Aggregated data (non-identifiable) may be retained for trend analysis.

 

7. How We Protect Your Data

We implement strong safeguards, including:

• SSL encryption on all web traffic

• Secure data centers with access control

• Role-based permissions for staff

• Encrypted payment processing (PCI-DSS compliant)

• Breach reporting protocols as required by Bill 25

Still, no system is 100% immune. We encourage clients to use strong passwords and keep their devices secure.

 

8. Children’s Privacy

We do not knowingly collect information from minors under 14.

If you’re a parent or guardian and believe your child has shared personal information with us, please contact us. We will promptly review and delete the data as needed.

 

9. Your Rights (Canada & Quebec)

Under PIPEDA and Bill 25, you have the right to:

• Access your personal data

• Correct inaccuracies

• Withdraw consent

• Request deletion of your profile

• Know how your data is used and shared

• File a complaint with the Commission d'accès à l'information (Quebec) if needed

To exercise your rights - contact us.

We respond to all requests within 30 days.

 

10. Do Not Track (DNT) Signals

Some browsers let you request not to be tracked. Currently, our systems do not respond to DNT signals, as no industry standard exists. If this changes, we’ll update this policy accordingly.

 

11. Policy Updates

We may update this Privacy Policy to reflect changes in law or technology.

• The latest version will always be posted on our site.

• If changes are material (e.g., how we use data), we may notify you directly.

We encourage you to check this page occasionally.

 

12. How to Contact Us

ÜLRIC
info@ÜLRIC.ca
Subject line: Privacy Inquiry

 

13. Review, Update, or Delete Your Information

You may request to:

• View your stored data

• Update personal details

• Delete your profile

• Opt out of marketing communications

 

Send your request to: info@ÜLRIC.ca

We respect all valid requests and comply within the legal timeframe.