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Accessibility

Effective June 1, 2026

At ÜLRIC, we believe that beauty, care, and connection should be accessible to everyone.
Our commitment to inclusivity extends beyond our salon and into our digital presence. We want every guest — regardless of ability — to be able to navigate, explore, and interact with our website with confidence and ease.

 

Our Accessibility Commitment

ÜLRIC is committed to providing a website experience that meets the needs of all users, including those with:

  • Vision impairments (screen reader use, color contrast sensitivity)

  • Mobility limitations (keyboard navigation)

  • Hearing impairments

  • Cognitive or neurological conditions (ADHD, dyslexia, etc.)

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the recognized global standard for digital accessibility.

 

Steps We’re Taking

  • Structured content using semantic HTML for screen reader compatibility

  • Alt text added to all meaningful images

  • Sufficient color contrast between text and backgrounds

  • Logical heading hierarchy and tab order

  • Keyboard navigable menus, forms, and interactive elements

  • No autoplay audio/video content without user controls

  • Ongoing testing using accessibility tools (e.g., Lighthouse, WAVE, manual screen reader tests)

 

🇨🇦 Compliance with Canadian Law

Our accessibility efforts align with:

  • The Accessible Canada Act

  • Quebec’s Charter of Human Rights and Freedoms

  • Canada’s Human Rights Act, which prohibits digital discrimination

We are also guided by the spirit of Bill 25, ensuring that user dignity and data privacy go hand in hand.

 

Need Help? We’re Here.

If you experience difficulty accessing any part of our website — or have suggestions to improve accessibility — please contact us:

inifo@ULRIC.ca
Montreal, QC, Canada

We will respond within a reasonable timeframe and do our best to assist or resolve any issues.

 

Continuous Improvement

Digital accessibility is an evolving commitment. We are actively working to improve our website and welcome feedback from all guests — because access, like beauty, is personal.

Cancellation policy

Effective June 1, 2026

We understand that plans can change. If you need to cancel or reschedule your appointment, we ask that you do so with notice — out of respect for our artists and other guests.

 

Cancellations & No-Shows

To avoid fees, please cancel or reschedule your appointment at least 24 hours in advance by:

  • Logging into your online account

  • Emailing us at info@ULRIC.ca

  • Leaving a voicemail at 514-622-6132 with your name, appointment time, and location

All time-stamped messages will be honored.

Late cancellations (less than 24 hours): 50% of your service fee will be charged.
No-shows: 100% of the booked service will be charged.

 

Late Arrivals

We recommend arriving 5–10 minutes early to ease into your experience.

  • Guests arriving more than 10 minutes late may receive a shortened service, or the appointment may need to be rescheduled to avoid delays for others.

  • We’ll always do our best to accommodate you, but we cannot guarantee full service for late arrivals.

 

A Few House Etiquette Notes

  • Please sanitize your hands upon arrival

  • Keep personal belongings with you at all times (bags, coats, etc.)

  • We kindly ask that outside food or drinks not be brought into the studio

  • For group bookings or semi-private events, please contact info@ULRIC.ca with at least 48 hours' notice (Monday to Friday)

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